Reviews

Very helpful. Got my F150 in quickly and diagnosed the problem. Gave me an itemized run down of cost of repair. I decided to trade the truck in rather then spend the money. First time I used Orion and will definitely go back.

Very good vehicle repair shop

Love these guys! Talk me through options on my old truck and have all the fancy machines to work on my electric car.

The service at this shop is stellar. The mechanics know their stuff and the prices are fair.

These folks are kind, thoughtful in Covid protocols, and went above and beyond repairing our car. The comprehensive inspection was much more thorough than other repair shops we have used, and the mechanics felt honest about which things really needed addressing and which things were less pressing. I also appreciate how Orion supports other businesses and the folks there feel like real members of the community.

These folks do wonderful work and they are very fair and honest. Highly recommended.

Orion Automotive Service is awesome! Probably the BEST customer service I have received in a very long time anywhere. I am a fan. Excellent customer service, beautiful grounds (to walk a dog), professional, and extremely decent and honest. A rare find. I was very impressed. Bravo! I unequivocally recommend.

I was really impressed with how they kept me up to date on the progress of my repairs. They found some parts that were incorrectly installed by someone else and took care of that too. When I picked up my car, they showed me what had been replaced and what was wrong with it. They care about good service.

My family has used Orion for many years and has been extremely happy. Orion recently rebuilt my go kart which had been nonfunctional for more than two years. This business is extremely professional, very instructive about the problems our cars have had, and very cost conscious about helping to take care of older cars, while keeping them running and safe. As a long time resident of Ann Arbor, I can highly recommend them.

We have trusted Orion with our entire family's car maintenance for years. They are knowledgeable, honest, professional, and feel like part of the family. We value our relationship a great deal! Thank you Orion team.

Mike was an enormous help. Definitely recommend them, and will be going to them for any future repairs!

Orion Auto is great. I’ve been going there for years. The repair work is good. And, most importantly, you can trust them.

Great!

I took my Subaru to Orion for a Comprehensive Vehicle Inspection prior to selling. Rich and his team did a great job of giving me a list of the safety issues so I could confidently sell my car with good karma and honesty for the buyer. It was a great experience. Thanks, guys!

Had them do some work on my MINI Cooper during the pandemic. Their safety procedures were very well spelled out on their website, and they did great work, quickly, and at a good price. Mind you it's not jiffy lube pricing, but it's great for the quality of work. My car is running great now.

Professional and caring people. Within days of dropping off my car I received a detailed digital report of everything that they found. They included pictures of everything that they spotted. I also had a phone conversation about everything that was found and what they recommended fixing. Very understanding and not pushy whatsoever. Someone even came out and checked on me when I was picking up my car to make sure that everything was working properly. I can tell that they are truly passionate about the work that they do, and the customers that they serve.

Very professional group , amazingly clean facility, mechanics , and the property and grounds look more like a natural park than a mechanics shop! Very refreshing

Fixed a '13 Outback next day, just in time for a trip